5147 2010-02-08 20:12:27 UTC 0 2 we need a restocking fee on televisions and mp3s<br/><br/>we are in business to make a profit; not to have customers take advantage of our no restocking fee policy and buy a huge television for their super bowl party, only to return it the next day 849 AlexX_Undead 2009-08-13 21:19:15 UTC 66 false 162 best buy 3651 restocking fee 2765 5147 2010-02-09 22:29:14 UTC 0 This might stop anyone looking to take advantage of the policy but also would hurt those who legitimately want to return the product. The long term value of taking care of the customer, or helping them solve a problem, will ultimately outweigh upsetting someone who had to pay a restocking fee and decides not to shop with us again because of it. 35 JohnS 2009-05-11 01:09:26 UTC 13 true