4475 2009-12-22 17:33:49 UTC 2 2 Allow for customers to view all Best Buy SOP, sales strategies, weekend trainings, Drive time events and other customer facing material exactly the way employee's see it. Providing customers with a way to comment, rate, suggest and change (kind of like a best buy Wikipedia) how best buy operates. This would allow best buy to continue to provide the best customer service that is driven by both its employee's as well as the customers and communities that are surrounding the stores. 595 scr3wlo0se 2009-07-17 12:26:22 UTC 76 false 3229 customer review 3228 sales strategy 3227 sop