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Improve Accuracy of Store Hours on Website

Posted 9 months ago by BBY01-960
Idea Status: new

It'd be great if... The store hours were a little more accurate. (maybe not neccessarily during holidays but) there are too many stores that have incorrect hours of operation posted on the site.

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4 Comments

Iluvbby

Posted 9 months ago in response to Improve Accuracy of Store Hours on Website

Each individual store is responsible for the hours of that store. If you see a difference in hours on the site and on the door, contact the manager through the website or directly while at the store. They can correct the issue.

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Bebo

Posted 9 months ago in response to Improve Accuracy of Store Hours on Website

I called the 1800 customer service number from inside Best Buy so they could check inventory for me because I couldn't find anyone to help. The representative said she couldn't double check because the store was closed but provided me with the store's number. I checked the page out and it says they open at 10, but they open at 9.

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dgghostkilla

Posted 8 months ago in response to Improve Accuracy of Store Hours on Website

It has taken me over a month to get this monitor due to lack of availability.
I order it for store pickup on 11/28. I received an e-mail saying it was no longer available. I had to call customer service which takes on average one hour to speak to a live person. ended up getting it backordered. After 4 phone calls and 4 hours of waiting on the phone I received the monitor on 12/3.
It was cracked. I called customer service and they sent me a replacement monitor which i received 12/11. The XL2370 is a great monitor. i use it with my macbook and my PS3. gaming on the PS3 looks incredible, no regrets, very happy with the monitor. I'm still waiting on best buy's return shipping label e-mail to return the damaged monitor. I'm going to have to call again and be on old for another hour to speak to a live person.

Short review- Monitor is the best
but best buy has the worst customer service.

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Bebo

Posted about 1 month ago in response to Improve Accuracy of Store Hours on Website

What are you ^^ talking about?

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