I am an employee at Best Buy and I cannot tell you how many times I have had a customer with me and I bring them up to the Toolkit computer to search something on the net or check a price and the computer freezes or is just plain slow. How about an upgrade? We are an advanced electronic store. How embarrassing is it to have a computer that takes 3 minutes to load up a page on Google.
8 Comments
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Michael Sander
Posted about 1 year ago in response to New In-Store Employee Computers
There is also that bug, that delays for 30 seconds after each page is loaded. It doesn't happen all the time, but it is annoying when it does.
Flag as inappropriateI say get rid of IBM, and lets just buy them ourselves. Then we can have Geek Squad work on it.
I have lost track of how many customers have questioned a broken computer at Best Buy, "Can't Geek Squad Fix it?", "You are a huge computer store, why is YOUR computer broken?", things like that are said to me personally ALL the time.
Most of the computers in our store have 512mb of ram, but some stores have the new computers with 2gb of ram... I think it is time for a change.
neemz21
Posted about 1 year ago in response to New In-Store Employee Computers
Agreed x10.
Flag as inappropriateBBY01-960
Posted 11 months ago in response to New In-Store Employee Computers
can you imagine over the phone
Flag as inappropriatei can see the embarrasing part of it because it is face to face
can you imagine over the phone customer service
having to make excuses and having the customer become impatient
i say new computer for all BBY cust service
BBY01-960
Posted 11 months ago in response to New In-Store Employee Computers
it's like we work for "the best of the best in ELECTRONICS" and we have to run on 256MB-512MB
Flag as inappropriate(very embarrassing)
BBY01-960
Posted 11 months ago in response to New In-Store Employee Computers
(I hope you don't mind Neemz21, if i use your post and re-post to represent phone representatives)
Flag as inappropriateneemz21
Posted 11 months ago in response to New In-Store Employee Computers
no i dont :) go ahead
Flag as inappropriateRetailGuy90
Posted 11 months ago in response to New In-Store Employee Computers
At best have a system with touch screen LCD.
Flag as inappropriateBut remember those things cost and each store has a budget.
english06
Posted 9 months ago in response to New In-Store Employee Computers
Let's face it, we have to upgrade.
Flag as inappropriate